Feature

The Booking Made Before They Change Their Mind

Chatbot.OM reads your real availability, offers slots that exist, and writes the confirmed booking into the calendar your team already uses.

How it works

Connect Google Calendar, Microsoft Outlook, or your existing scheduling tool, and the chatbot offers only slots that are genuinely free, respecting your working hours, buffers, and the length of the service being booked.

The booking is written into the calendar immediately with the customer's details and what they asked for, and the confirmation goes out on the channel the conversation happened in.

  • Live availability read from your real calendar
  • Service-specific durations and buffers respected
  • Booking written straight into the calendar with full context
  • Confirmation and reminder sent on the customer's channel

Why the reminder is half the value

A booking that nobody turns up to costs more than the enquiry that never converted, because the slot was held. Reminders on WhatsApp are opened far more reliably than an email confirmation sent a fortnight earlier.

Every reminder carries a one-tap way to move or cancel, which sounds like it invites cancellation but in practice converts silent no-shows into rescheduled bookings.

Rescheduling without the back and forth

Customers reschedule. Handled by hand, that is three messages, a calendar check, and a call. Handled in the conversation, it is one exchange, and the calendar is updated before anyone on your team has to look at it.

Where a reschedule affects a route or a technician's day, the change is visible to your team immediately rather than at the point somebody arrives at the wrong address.

Capabilities

  • Live availability from Google Calendar, Outlook, or your scheduler
  • Slots offered that account for duration, buffers, and hours
  • Confirmation on the channel the customer wrote from
  • Reminders with a one-tap reschedule or cancel
  • Changes reflected in your calendar immediately

Your website is quiet. Fix that.

Give us your website and we will have Chatbot.OM reading it today. Your customer data stays inside Oman.

Oman Personal Data Protection Law compliant · Data never leaves the Sultanate