AI Chatbot for Websites
Oman’s own sovereign chatbot.
Not a chatbot. A coworker.
It replies to serious buyers, books the meeting, raises the ticket, and builds your lead sheet while your team sleeps.
Seconds
To the first reply, any hour
3
Channels, one memory
24/7
Including Fridays and Eid
~1 day
From your domain to live
What it does all day
Tell it what the business needs. It works the chat.
Replies to serious buyers
Your best enquiries do not wait. The chatbot answers in seconds, not hours, and not on Sunday morning after the weekend.
Turns chats into leads
Every conversation is a data point. Name, intent, channel, sentiment, all captured before anyone on your team opens the CRM.
Enriches every lead
A raw phone number is worth little. The chatbot attaches context: what they asked for, how they sounded, and what they almost bought.
Books appointments
No back and forth, no waiting for someone to check the diary. The chatbot finds the open slot and holds it.
Raises the ticket
When it is a complaint rather than a sale, Chatbot.OM opens a ticket, routes it to the right person, and tells the customer what happens next.
Follows up without nagging
Quiet leads get one useful nudge. No-shows get offered a new slot. Nobody on your team has to remember to do it.
Where the answers come from
It knows your business, not the internet’s version of it.
A chatbot that improvises is a liability. This one is grounded in what you publish and what you upload, and it is honest about the edge of its own knowledge.
It reads your website first
Give us your domain and Chatbot.OM ingests your pages, price lists, and policies. It answers from what you actually published, not from a general model's guesswork.
You add what is not on the site
Delivery windows, warranty terms, which branch stocks what. Upload documents or type the answers in, and they take effect on the next message.
It declines what it does not know
Outside its knowledge, the chatbot says so and hands over rather than inventing an answer. You choose which topics always go to a human.
Everywhere your customers are
One chatbot. All channels.
Website, WhatsApp, and email. It shows up where your customers already are, recognises returning visitors across channels and across visits, and picks up every conversation exactly where it left off, whoever handled it last.
Channels change. Context never breaks.
More on the WhatsApp channel
One thread, three doors
Nobody should have to explain themselves twice.
A customer asks about a delivery on your website at noon, then messages the same question on WhatsApp that evening. The chatbot already knows which order they mean, what it told them earlier, and what it promised. Your team sees one thread, not three strangers.
Voice-first by design
Oman does not type. Oman talks.
Your customers send voice notes on WhatsApp. The chatbot treats them as first-class conversations rather than attachments somebody has to listen to later.
Voice notes processed natively
The customer talks, Chatbot.OM understands. No transcription step for anyone to babysit.
Omani and Gulf Arabic, plus English
Handled naturally, including tone, dialect, and the mix of both in one sentence.
WhatsApp voice notes supported
Voice notes work exactly the way your customers already use them, with no app to install.
The sale keeps moving
Voice becomes intent, intent becomes a lead, and the lead lands with an owner.
Your data. Our commitment.
Your chat data stays inside Oman
We store and process every customer conversation exclusively within Oman. Your data stays local, private, and secure, and one hundred percent of chat data remains within the Sultanate.
FAQ
What Omani businesses ask before they put it on the site.
How long does it take to go live?
About a day for a standard website. You give us the domain, the chatbot reads your published pages, you review the answers it gives to your twenty most common questions, and we put the widget on your site. WhatsApp takes a little longer because the number has to be approved on the WhatsApp Business Platform.
Will it make things up?
It answers from your website and the documents you upload. When a question falls outside that, it says it will check and passes the conversation to your team rather than guessing. You can also mark topics, such as pricing or legal terms, that must always go to a human.
Does it handle Arabic properly, or just translated English?
It handles the conversation in the language the customer writes in, including Omani and Gulf Arabic, and including messages that switch between Arabic and English mid-sentence. Replies are written in that language, not translated word for word from an English answer.
Where is the chat data stored?
Inside Oman. Conversations, contact details, and transcripts are stored and processed on servers in the Sultanate, in line with the Personal Data Protection Law (Royal Decree 6/2022). Nothing is copied to a data centre abroad.
What happens when a customer wants a human?
Chatbot.OM hands over. It notifies the person or team you nominate, passes the full conversation so nobody asks the customer to repeat themselves, and tells the customer who has picked it up and when to expect a reply.
How is this different from CustomerCare.OM?
Chatbot.OM covers chat: your website, WhatsApp, and email replies. CustomerCare.OM is the full suite for organisations that also need the phone line answered, outbound calling campaigns, and a dedicated email agent working the inbox. Same platform family, same data residency, different scope.
See the full comparisonYour website is quiet. Fix that.
Give us your website and we will have Chatbot.OM reading it today. Your customer data stays inside Oman.
Oman Personal Data Protection Law compliant · Data never leaves the Sultanate