Features
Everything a small team needs.
Nothing it has to build.
A chatbot that answers properly is the easy half. These are the parts that make it worth having on a Tuesday afternoon in month four.
Seconds
To the first reply
3
Channels, one memory
Arabic + English
In one conversation
100%
Data resident in Oman
Answer
Three channels. One memory.
Customers are recognised across channels and across visits, so a question asked on your website can be finished on WhatsApp without anyone repeating themselves.
Website chat
Where it answers
Three doors, one conversation.
The same chatbot, with the same memory, wherever your customer decides to write from.
Website Chat Widget
A chat window that loads in milliseconds, matches your brand, and works the same on a phone in Sohar as on a desktop in Muscat.
Learn moreWhatsApp Business Channel
Your business number, answered automatically, with the reminders and confirmations customers actually open.
Learn moreVoice Note Understanding
Voice notes are treated as conversation, not as attachments for somebody to listen to later.
Learn moreConversation Memory
Returning customers are recognised across channels and across visits, so nobody has to explain themselves twice.
Learn moreHow it answers
Grounded in your business, honest about the edges.
Every reply traces back to something you published, in the language the customer used, inside the limits you set.
Knowledge Base
Chatbot.OM answers from your website and your documents, and tells you what it was asked but could not answer.
Learn moreArabic and English Conversations
The conversation happens in the customer's language, including when they switch language halfway through a sentence.
Learn moreGuardrails and Escalation Rules
You decide what Chatbot.OM may never say, never promise, and never handle alone.
Learn moreHuman Handover
When a person should take over, Chatbot.OM hands across the whole conversation and tells the customer who has it.
Learn moreWhat it produces
Work that lands with a person by name.
Bookings, tickets, and leads created from the conversation, then chased until they finish.
What you see
Numbers you can actually open.
Sentiment, volumes, and topics, plus the API for wiring all of it into what you already run.
Sentiment Analysis
Every conversation scored on how it ended, so unhappy customers surface while you can still do something about it.
Learn moreChat Analytics Dashboard
Volumes, topics, sentiment, ticket ages, and pipeline health in one live view, with every number clickable.
Learn moreREST APIs and Webhooks
Read conversations, push knowledge, and receive events in your own systems, without waiting for an integration to be built.
Learn more16 integrations
Calendars, CRMs, store platforms, and automation tools, connected without development work.
ExploreAnd underneath all of it: Omani data residency, audit trails, and the Personal Data Protection Law, built in.
Your website is quiet. Fix that.
Give us your website and we will have Chatbot.OM reading it today. Your customer data stays inside Oman.
Oman Personal Data Protection Law compliant · Data never leaves the Sultanate