ERP

Odoo and Chatbot.OM

For the many Omani businesses running Odoo, leads, helpdesk tickets, and customer records created straight from the conversation.

What it does

Odoo is widely used across Oman for everything from stock to invoicing, which makes it the natural destination for what Chatbot.OM produces. Qualified enquiries become CRM leads, support issues become helpdesk tickets, and customer records are matched or created as needed.

Where you run Odoo inventory, stock levels can be read back into the conversation, so a customer asking whether something is available gets the real answer.

Setting it up

Connect to your Odoo instance, whether hosted by Odoo or on your own infrastructure, and map fields to the models you use. Custom fields added by your implementer are supported.

Because Odoo deployments differ so much, we walk the mapping through with you rather than assuming a standard configuration.

  • Odoo Online and self-hosted instances both supported
  • CRM, Helpdesk, and Contacts models covered
  • Stock levels readable back into the conversation

What you can do

  • Create CRM leads from qualified enquiries
  • Create helpdesk tickets from support conversations
  • Match or create customer records automatically
  • Read stock availability into the chat
  • Work with self-hosted and cloud Odoo instances

Your website is quiet. Fix that.

Give us your website and we will have Chatbot.OM reading it today. Your customer data stays inside Oman.

Oman Personal Data Protection Law compliant · Data never leaves the Sultanate